Test a flow before customers see it

A flow is a small form that runs inside the chat — a booking request, a new-client intake. Because it collects real answers from real customers, test it on yourself first.

Send it to your own number

Open the flow and use Test send. It goes to your phone like any other message. You need a connected WhatsApp number to test; you do not need anyone else involved.

Step through it as a customer

Answer it the way an awkward customer would, not the way you designed it:

• Leave an optional field blank.
• Pick the last option in a long list.
• Answer a date question with a date in the past.
• Go back a screen and change an earlier answer.

What you are checking is whether the questions still make sense out of order, and whether the answers land where you expect on the customer's card.

Then publish

Publishing needs a connected number. Once published, the flow can be attached to a keyword or sent from a conversation.

Test sends behave exactly like real ones — they use your number and count toward your messaging limits. Test on your own phone, not a customer's.