Bookings, reminders and rebookings in WhatsApp

Turn your WhatsApp into a booking & rebooking machine.

Chatty turns WhatsApp into a full front desk — bookings, reminders and rebookings that bring your customers back. No new app for them to download.

Try on your WhatsApp See how it works

Set up in an afternoon

POPIA-compliant

No app for your customers

Inbox

Bloom Hair Studio

online

Hi! Can I book a balayage this week? 😊 14:30

Chatty Of course! Amara has Thu 14:30 or Fri 11:00 — which works for you? 💛 14:30

Thursday, please! 14:31

Booking confirmed

Full balayage

Thursday, 14:30 · with Amara

All set — see you Thursday! 💛 14:32

Built for the businesses that run on WhatsApp

SalonsClinicsRestaurantsTradesStudiosAuto

How it works

Live in an afternoon. No new app for your customers.

Connect your WhatsApp

We connect your business to WhatsApp and set Chatty up around your services. Bookings and reminders start flowing in the chat.

They book in chat

Customers message like always. Chatty offers times and confirms the booking — with the AI assistant covering the questions.

They come back

Automatic reminders, loyalty and rebooking nudges turn a one-off into a regular — while you get on with the work.

Everything in one place

One number. The whole front desk.

One inbox your whole team shares.

Everyone answers from the same WhatsApp number, with an AI assistant covering FAQs, hours and after-hours questions — handing off to a person when it matters.

AI replies instantly, day or night

Assign chats, leave private notes

See every customer's history beside the chat

Bloom Hair Studio

online

Hi, what time do you close today? 09:41

Chatty We're open till 18:00 today 😊 Want me to book you in? 09:41

Handed to Amara

Hi! Amara here — I can fit you at 16:30, does that work? 09:42

Customers book in chat — reminders keep them coming.

A shared calendar fills itself from conversations. Automatic reminders cut no-shows, and waitlists snap up cancellations.

Automatic reminders before every visit

Waitlists auto-fill freed slots

One shared calendar for the whole team

Bloom Hair Studio

online

Can I book a balayage for Thursday? 09:41

Chatty Thursday 14:30 with Amara — shall I lock it in? 💛 09:41

Booking confirmed

Full balayage

Thursday, 14:30 · with Amara

Auto-reminder sent · Wed 14:30

Bring customers back on autopilot.

Loyalty, rebooking nudges, birthday offers and segmented broadcasts — all consent-aware — turn one visit into many.

Rebooking nudges at the right time

Birthday offers and loyalty points

Win back clients who've gone quiet

Bloom Hair Studio

online

Happy birthday month, Lerato! 🎂 20% off any treatment 💛 09:41

Aw thank you!! 😍 09:43

Can I book a cut for Friday? 09:43

More 5-star reviews, fewer public surprises.

After each visit Chatty asks for a rating — happy clients go to Google, unhappy ones come to you privately first.

Route happy clients to public reviews

Catch unhappy ones privately

Reply and resolve before it's public

Bloom Hair Studio

online

Thanks for visiting today! How did we do? ⭐ 09:41

Review request · auto-sent

Absolutely gorgeous — Amara is a magician with colour!

Who it's for

If you run on repeat customers, Chatty fits.

Beauty & grooming

Salons, barbers, spas, nails — bookings, reminders, rebooking.

Health & wellness

Dentists, physios, clinics, gyms — reminders that slash no-shows.

Food & restaurants

Reservations, takeaway orders, waitlists and promos.

Home & trade

Plumbers, electricians, cleaners — quotes, scheduling, follow-ups.

Lessons & coaching

Tutors, trainers, instructors — session booking and reminders.

Auto

Repair, detailing, dealerships — service bookings and status updates.

Retail & e-commerce

Catalogue, orders, back-in-stock and cart nudges.

And more

Any local business that runs on conversations with its customers.

Safe & compliant

Protect the number your business runs on.

Spam-driven bans can take a business offline overnight. Chatty captures consent, honours opt-outs and monitors deliverability — so your number stays healthy.

Consent capture

Opt-in recorded for every contact, double opt-in for marketing.

Opt-out handling

Customers texting STOP are unsubscribed automatically.

Deliverability

Monitoring that protects your number from spam-driven bans.

Pricing

Simple plans. Pays for itself in saved no-shows.

Monthly, in Rand. No setup fees. Cancel anytime.

Starter

For solo operators getting going.

R 0 /mo

Start free

1 WhatsApp number

Shared inbox + AI replies

Bookings & reminders

Up to 50 bookings / mo

Guides for getting more from WhatsApp

Practical, no-fluff guides for South African service businesses — bookings, no-shows, reminders and POPIA.

Browse all guides →

Guide

Try Chatty on WhatsApp.

See your first booking come through in minutes. Free to start — no card, no new app for your customers.

Connect your WhatsApp Book a demo

Turn your WhatsApp into a booking & rebooking machine.

Live in an afternoon. No new app for your customers.

Connect your WhatsApp

They book in chat

They come back

One number. The whole front desk.

One inbox your whole team shares.

Customers book in chat — reminders keep them coming.

Bring customers back on autopilot.

More 5-star reviews, fewer public surprises.

If you run on repeat customers, Chatty fits.

Protect the number your business runs on.

Simple plans. Pays for itself in saved no-shows.

Guides for getting more from WhatsApp

How to Send Appointment Reminders on WhatsApp

How to Reduce No-Shows in Your South African Business

How to Take Bookings on WhatsApp: A Step-by-Step Guide

Try Chatty on WhatsApp.