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Bookings, reminders and rebookings in WhatsApp

Turn your WhatsApp into a booking & rebooking machine.

Chatty turns WhatsApp into a full front desk — bookings, reminders and rebookings that bring your customers back. No new app for them to download.

Set up in about 25 minutes
POPIA-compliant
No app for your customers
BH
Bloom Hair Studio
online
Hi! Can I book a balayage this week? 😊 14:30
Chatty Of course 💛 Tap below to pick a time.
Book an appointment
14:30
Booking confirmed
Full balayage
Thursday, 14:30 · with Amara
All set — see you Thursday! 💛 14:32
Built for the businesses that run on WhatsApp
SalonsClinicsRestaurantsTradesStudiosAuto
How it works

Live today. No new app for your customers.

01

Get a new number for bookings

Any South African SIM or eSIM that has never been on WhatsApp. Your old number stays yours.

02

Connect it in five minutes

Log in with Facebook and WhatsApp sends a code to the new number by SMS or a voice call.

03

Your booking form builds itself

From your services and hours. Customers pick a time right inside WhatsApp, day or night, and get reminders automatically.

04

Share your link and take bookings

Your link, a QR poster and an away message for your old number tell customers where to book.

What you'll need

  • A new SIM or eSIM (any network) that has never been on WhatsApp, or has had its WhatsApp account deleted
  • A Facebook login
  • About 25 minutes
  • A card for WhatsApp's message charges, which Meta bills to your business directly
Everything in one place

One number. The whole front desk.

One inbox your whole team shares.

Everyone answers from the same WhatsApp number. Keywords reply and open your booking form on their own, and Chatty drafts the rest for a person to check and send.

Keywords answer and book, day or night
Assign chats to whoever handles them
See every customer's history beside the chat
BH
Bloom Hair Studio
online
Booking 09:41
Chatty 👋 Tap below to get started.
Book an appointment
09:41
Assigned to Amara
Hi! Amara here — anything you'd like me to know before Thursday? 09:42

Customers book in chat — reminders keep them coming.

A shared calendar fills itself from conversations. Automatic reminders cut no-shows, and a waitlist tells you who to call when a slot frees up.

Automatic reminders before every visit
Waitlist suggests who fits a freed slot
One shared calendar for the whole team
BH
Bloom Hair Studio
online
Can I book a balayage for Thursday? 09:41
Chatty 💛 Pick a time that suits you.
Book an appointment
09:41
Booking confirmed
Full balayage
Thursday, 14:30 · with Amara
Auto-reminder sent · Wed 14:30

Bring customers back, without chasing them.

Segmented broadcasts, review requests and automatic reminders — all consent-aware, all inside the conversation your customers already have with you.

Broadcast to a segment, never to everyone
Win back clients who've gone quiet
Every send checks consent and quiet hours
BH
Bloom Hair Studio
online
Broadcast · 42 opted-in, not seen in 90 days
Hi Lerato — it's been a while 💛 20% off any treatment this month. 09:41
Aw thank you!! 😍 09:43
Can I book a cut for Friday? 09:43

More 5-star reviews, fewer public surprises.

After each visit Chatty asks for a rating — happy clients go to Google, unhappy ones come to you privately first.

Route happy clients to public reviews
Catch unhappy ones privately
Reply and resolve before it's public
BH
Bloom Hair Studio
online
Thanks for visiting today! How did we do? ⭐ 09:41
Review request · auto-sent
Absolutely gorgeous — Amara is a magician with colour!
Who it's for

If you run on repeat customers, Chatty fits.

Safe & compliant

Protect the number your business runs on.

Spam-driven bans can take a business offline overnight. Chatty records consent, honours opt-outs automatically, and shows you delivery and failure rates on every send.

Consent capture
Marketing opt-in recorded per contact, with the date it was given.
Opt-out handling
Customers texting STOP are unsubscribed automatically.
Deliverability
Delivery, read and failure rates on every send, so problems surface early.
Pricing

Simple plans. Pays for itself in saved no-shows.

Monthly, in rand. No setup fees. Cancel anytime.

Starter
For solo operators getting going.
Priced at signup
Get started
1 WhatsApp number
Shared inbox + AI-drafted replies
Bookings & reminders
Up to 50 bookings / mo
Most popular
Growth
For busy salons, clinics & shops.
Priced at signup
Get started
Everything in Starter
Retention: segmented broadcasts
Reputation & review routing
Unlimited bookings
Up to 5 team members
Pro
For multi-location & high volume.
Priced at signup
Get started
Everything in Growth
Multiple locations & numbers
Advanced analytics
Priority support
Unlimited team members

You won't be charged until your first customer books through WhatsApp, or 14 days after you add your card — whichever comes first. Cancel before then and pay nothing.

“No-shows dropped by half in the first month. Clients book in seconds and the reminders do the chasing — and they actually come back.”

AD
Amara Dlamini
Owner, Bloom Hair Studio · Johannesburg

Your booking line, live on WhatsApp today.

Set it up in about 25 minutes with a new number for bookings. Nothing is charged until your first customer books.