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Pricing

Simple plans. Pays for itself in saved no-shows.

Monthly, in rand. No setup fees. Cancel anytime.

Starter
For solo operators getting going.
Priced at signup
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1 WhatsApp number
Shared inbox + AI-drafted replies
Bookings & reminders
Up to 50 bookings / mo
Most popular
Growth
For busy salons, clinics & shops.
Priced at signup
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Everything in Starter
Retention: segmented broadcasts
Reputation & review routing
Unlimited bookings
Up to 5 team members
Pro
For multi-location & high volume.
Priced at signup
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Everything in Growth
Multiple locations & numbers
Advanced analytics
Priority support
Unlimited team members

You won't be charged until your first customer books through WhatsApp, or 14 days after you add your card — whichever comes first. Cancel before then and pay nothing.

What you'll need

  • A new SIM or eSIM (any network) that has never been on WhatsApp, or has had its WhatsApp account deleted
  • A Facebook login
  • About 25 minutes
  • A card for WhatsApp's message charges, which Meta bills to your business directly

Pricing questions, answered

How much does Chatty cost?

Chatty has three plans, billed monthly in rand with no setup fees, at the prices shown above. Starter covers bookings, reminders and the shared inbox for up to 50 bookings a month. Growth adds segmented broadcasts, review routing and unlimited bookings. Pro is for multi-location and high-volume businesses.

When am I charged?

You add your card when you sign up, and a small amount is checked and refunded straight away. You won't be charged until your first customer books through WhatsApp, or 14 days after you add your card — whichever comes first. Cancel before then and pay nothing.

What about WhatsApp's own message charges?

They're separate from Chatty's plan: Meta bills your business directly, so you add a card to your WhatsApp account in WhatsApp Manager when you set up — Chatty shows you where. Meta charges a small amount per message for reminders and review requests; booking confirmations sent straight after a customer books are free. What it adds depends on your volumes, and you can see it in rand under Insights → Spend.

Can I change or cancel my plan?

Yes — plans are month-to-month. You can upgrade, downgrade or cancel at any time, and there are no setup or cancellation fees.

Do I need a new phone number to use Chatty?

Yes. Chatty needs a number used only for bookings: a new SIM or eSIM on any network that has never been on WhatsApp, or whose WhatsApp account has been deleted. Your old number stays yours, and we give you an away message and a QR poster that move your customers to the new one.

Not sure which plan fits? We recommend one while you set up, and you can change it any time.

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