Privacy Policy for Vuna.co.za

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect a limited amount of personal information to provide and improve our Service to you.

• Personal Information You Provide. We collect your Name and Email Address when you voluntarily submit this information through the contact form on our website.
• Usage Data. We automatically collect certain information when you visit our website. While we do not collect your IP address directly for identification, our analytics tools may process it to gather general user traffic information.
• Cookies and Tracking Technologies. We use cookies for Essential Functions and Analytics (via Google Analytics) to understand how visitors engage with our website and to help us improve our Service.

2. How We Use Your Information

We use the information we collect to provide and maintain our Service, such as responding to your inquiries and providing you with requested services. We also use it to communicate with you. Should we send marketing communications in the future, you can opt-out at any time by emailing us at support@vuna.co.za.

3. Information Sharing and Disclosure

We do not sell your personal information. We only share your information with third-party service providers who perform services on our behalf, such as our email provider (postmarkapp.com) and analytics provider (Google Analytics). We may also disclose your information if required by law or with your explicit consent.

4. Data Security and Retention

Security: We are committed to protecting your information and use measures such as encryption and secure servers to protect it from unauthorized access.

Retention: We retain your personal information for as long as your account is active and for 90 days thereafter, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

In accordance with South African law, you have rights regarding your personal information. To exercise your right to access, correct, or delete your data, please contact us by emailing support@vuna.co.za. We will respond to your request in a timely manner.

• Right to Access. You have the right to request copies of the personal information we hold about you.
• Right to Correction. You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Deletion. You have the right to request that we delete your personal information, under certain conditions.

6. Children's Privacy

Our Service is not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by sending you an email to the address you have provided. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

VUNA GROUP (Pty) Ltd
Tyger Quays, 7 Waterfront Road
Cape Town, Western Cape 7526
South Africa
Email: support@vuna.co.za

Disclaimer: This Privacy Policy was generated based on the information you provided. It is a template and should be reviewed by a qualified legal professional to ensure full compliance with all applicable laws and regulations, including POPIA.